Congratulations on your smart business move: you’ve invested in Workday to give you the speed and agility you need to compete at a high level in this evolving business environment. But you still must implement the cloud-based software. And that’s just the beginning. To optimize your Workday implementation, while remaining aligned with your company’s goals, you’ll need post-production assistance. Here’s what you should know about that.
While Workday is a user-friendly system, we’re still talking complex and sophisticated technology. Following implementation, which you also need help with, you’ll have to handle reports, make certain that security is properly working, and take care of whatever issues arise that can impede what seemed to be an effective deployment from meeting objectives. That means implementation as well as post-production support.
You surely don’t want to have to go through implementation again because you didn’t enlist help. That’s not a fun scenario. At all. During Workday launch and after, you need a team that can help you align your business, financial, IT and HR objectives.
To make sure your implementation goes off without a hitch, Workday has established a community of partners that knows Workday through and through. The fact is that 75 percent of Workday deployments are directed by such hand-picked Workday partners, which range from sprawling international systems integrators to smaller firms. In between are a host of business-process outsourcing providers.
The Importance of Using a Workday Partner
Instead of hiring technical consultants to establish your requirements then, well, seeing how it goes, partnering with a Workday team means working side-by-side and learning about the system that way.
As we say, beyond Workday implementation, you’ll need assistance that your already-burdened IT team can’t handle, frankly, although the team will still be involved, depending upon whether you’re migrating from a traditional ERP.
The Best Kind of Assistance
You don’t want just any kind of assistance. That’s where Workday partnerships come into play. Take Mercer, for example. The firm has been a certified Workday partner for more than a decade and has deep expertise and experience with system deployment. It also knows shines at optimization and post-production and application management support, and for organizations big and small.
It’s very important to have a partner that has technical expertise as well as vast knowledge of human resources best practices and financials, because the result will be swifter implementation, a better return on investment, and continuous process improvement.
In short, you need a partner that will help you deploy Workday and learn to use your shiny new system effectively. You also want your business transformed through the strategic establishment of Workday instance, which will enable organizational growth.
How Mercer Can Help
There are other Workday partners out there, but we’ve found that Mercer spends time getting to know your business, your people strategy, and why you chose Workday so that it can produce a technological path forward, plus instance, that will buttress your objectives.
For instance, the firm will make sure that your Workday Human Capital dovetails with your business processes and needs and will incorporate the cloud-based system into your people management strategy.
The bottom line is that optimizing your Workday implementation means getting outside help – we do recommend Mercer – to not only help with deployment but to handle any issues that crop up AND make sure that your business goals are always in sight.
As great of a system Workday is, this is not the time to go it alone. You must make the decision to make the most of your investment.